Privacy Policy

Last updated: 01/01/2026

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Mels Health & Wellness (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

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Personal Information

• Name

• Email address

• Phone number

• Location (e.g. suburb or city)

• Information you provide through contact forms or questionnaires

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Health & Fitness Information (Voluntarily Provided)

• Fitness goals

• Exercise history

• Health conditions or injuries (only if you choose to share)

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Technical Information

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present our services and collect information. Your data may be stored through Wix.com’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.​

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2. How We Use Your Information

We use your information to:

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• Respond to enquiries and contact requests

• Assess suitability for our training services

• Provide personalized fitness and wellness support

• Improve our website and services

• Communicate important updates related to our services

 

We do not sell or rent your personal information to third parties.

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3. Sharing of Information

Your information may only be shared:

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• With our website hosting and service providers, including Wix.com, who process data on our behalf to operate and maintain our website and services.

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All third parties are required to protect your information and use it only for the intended purpose.

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4. Data Protection & Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure. Access to personal data is limited to authorized personnel only.

While we take appropriate security measures, no method of transmission over the internet is 100% secure.

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5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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6. Your Rights

You have the right to:

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• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your data (subject to legal obligations)

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To exercise these rights, please contact us using the details below.

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7. Cookies

Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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10. Website Hosting Platform

Our website is hosted on Wix.com. Wix.com provides the platform that allows us to offer our services online. Your data may be stored through Wix’s secure servers and systems. Wix complies with applicable data protection regulations and uses industry-standard security measures.

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11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

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Mels Health & Wellness
Email: melshealthwellness@gmail.com
Location: Bintaro, South Tangerang, Indonesia